7-point guide to managing resistance to change
Today, organisations are undergoing unpreceded change – from the impacts of COVID-19 to the recent cost of living crisis. For organisations to adapt to these changes and realise value, people need to adopt new ways of working, including subtle and significant organisational changes. Intentionally managing resistance to change is crucial to success. But what we know for sure is that resistance to change is a normal behaviour. This guide looks at some of the techniques you can deploy to manage change resistance.
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Today, organisations are undergoing unpreceded change – from the impacts of COVID-19 to the recent cost of living crisis. For organisations to adapt to these changes and realise value, people need to adopt new ways of working, including subtle and significant organisational changes. Intentionally managing resistance to change is crucial to success. But what we know for sure is that resistance to change is a normal behaviour. This guide looks at some of the techniques you can deploy to manage change resistance.
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In this guide, you will find:
- A step-by-step framework
- List of specific activities to be completed
- List of deliverables
- Links to related online tools and frameworks
- Downloadable resources, including applicable MS Word, PowerPoint, and Excel templates
Anyone tasked with leading or supporting the discovery, design, execution and value realisation of a transformation change, and this may include:
- Transformation Sponsors
- Transformation Directors
- Change Management Consultants
- Programme and Project Managers
- Line Managers and Supervisors
Jamal D. Sakara Hamidu
Jamal is an ex-EY (formerly Ernst & Young) Management Consultant. He also previously worked as an Assistant Vice President at Deutsche Bank's Chief Data Office. He is currently the Founder and Managing Principal Consultant at North Sakara - creators of the changeportal®.